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Frequently asked questions
PERSONAL FAQs
How can I get my taxes done during the COVID-19 crisis?
You can still drop off any paperwork or tax returns at our office, located at 7 Sophia Street, Barrie ON L4N 1H9. You will find a bin outside our door, containing plastic envelopes.
Please put your paperwork into a plastic envelope and ensure your name, phone number and email address are included.
How long will it take for my tax return to be processed?
Please allow 2 weeks for returns to be processed.
How do we sign documents if we can’t enter the office?
We can email or DocuSign. You can also print off and drop it into our mailbox.
When do we get our personal tax return information back?
We will email you a copy of the return when completed. Your paper copy can be picked up after the COVID-19 crisis is over.
What if I owe the CRA money?
All payments can be made online through your bank or the CRA website . We can also send a remittance voucher with your tax return if you want to pay at the bank.
How do we pay for your services?
We accept email money transfers (e-transfers) or can take credit cards over the phone.
I’m interested in having York Simcoe Account do my taxes, how do I get started?
Please fill in the personal information questionnaire here and email it to us at info@yorksimcoe.com.
BUSINESS FAQs
Can I drop off my books to you during the COVID-19 crisis?
You can still drop off any paperwork or books at our office, located at 7 Sophia Street, Barrie ON L4N 1H9. You will find a bin outside our door, containing plastic envelopes.
Please put your paperwork into a plastic envelope and ensure your name, phone number and email address are included.
How do we sign documents if we can’t enter the office?
We can email or DocuSign. You can also print off and drop it into our mailbox.
When do we get our business tax return information back?
We will email you a copy of the return when completed. Your paper copy can be picked up after the COVID-19 crisis is over.
What if I owe the CRA money?
All payments can be made online through your bank or the CRA website. We can also send a remittance voucher with your tax return if you want to pay at the bank.
How do we pay for your services?
We accept email money transfers (e-transfers) or can take credit cards over the phone.
How can I prepare to get the taxes done for my business?
We’ve created a checklist to help you gather the necessary information to get your taxes done.
I'm interested in having York Simcoe Accounting do my businesses' taxes, how do I get started?
Please fill in the business information questionnaire here and email it to us at info@yorksimcoe.com